Refund policy
Refund Policy
At Bag Braggers, we take pride in the quality and craftsmanship of every piece in our collection. Your satisfaction is important to us, and we want you to feel confident in every purchase.
Returns We accept returns within 7 days of delivery. Items must be unused, unworn, and returned in their original packaging with all tags attached. A valid proof of purchase (order confirmation email or receipt) is required for all returns. Due to the nature of our luxury goods, we reserve the right to refuse returns that show signs of use or damage.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.
Exchanges We do not offer direct exchanges. If you'd like a different item, please return your original purchase and place a new order.
Final Sale Items All sale and discounted items are final sale and are not eligible for return or refund.
Non-Returnable Items
- Custom or personalized orders
- Items marked as final sale at time of purchase
How to Initiate a Return To begin a return, please contact us at sales@bagbraggers.com with your order number, proof of purchase, and reason for return. Our team will provide you with return instructions within 1–2 business days.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective. Original shipping charges are non-refundable.